If an Andrews Police Department employee has done a good job and you want to say thanks, you may elect to do one of the following:

• Call (432-523-5675) or visit the Andrews Police Department during regular business hours and ask to speak to a supervisor within the employee's division of assignment.
• You may also email your compliment to Assistant Chief Tim Fulks
• Please send written correspondence via the United States Postal System to:

Your comments will be forwarded through the employee's chain of command and be reviewed by the Office of the Chief of Police. After the review, a copy of your comments will be placed in the employee's personnel file and the original document provided to the employee.

File a Complaint Against an Andrews Police Employee
The department recognizes the importance of protecting the community from employees who have demonstrated acts of misconduct or have shown they are unfit for law enforcement work, the need to protect employees from false allegations of misconduct, and the opportunity to periodically assess the effectiveness of our policies and procedures. These objectives can only be accomplished through a consistently thorough and objective investigative process. 

The Assistant Chief of Police is responsible for administering the complaint process. Should you hold the impression an employee has been involved in misconduct or are dissatisfied with our service you may register a complaint by:

• Contacting the Assistant Chief's Office during regular business hours at 
  (432) 523-5675.
• Contacting an on-duty Supervisor at (432) 523-5675 after regular business hours.
• You can also mail USPS your complaint to:
  
  Andrews Police Department
  Attn: Assistant Chief
  130 N. Main Street
  Andrews, TX 79714

Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint. Complaints must generally be made within 30-days of the incident unless special circumstances exist. The person who was wronged must file the complaint; other persons may give statements as witnesses.

False Complaints
Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If a person knowingly and intentionally makes a false statement under oath, or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.

Complaint Form

• Complaint Form

This form is provided for your convenience. However, you must print, sign, and mail this form to the department; they will not be electronically submitted. Please note that it is preferable to physically bring the form.  Send forms to:

Andrews Police Department
Attn: Assistant  Chief
130 N. Main Street
Andrews, TX 79714