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New Customer Information
- Welcome
to Andrews
- Water Rates
- Sewer Rates
- Sanitation Rates
- Additional
Charges
- Other
Information
- Exit This Page
Welcome to Andrews, Texas!
The purpose of this
site is to provide new customers with information about the utility
services (water, sewer and sanitation) provided by the City of Andrews,
Texas. Utility payments are due by the 15th of each month and may be paid locally with cash,
check or money order. We also have the capability of automatically drafting your
checking account for your utility payment, which is done on the 16th of each month.
Payments can also be paid online with a credit/debit card by going to the EZ-NETPAY system.
There is a convenience fee charged for this online service.
Water
The City of Andrews adopted Ordinance No 1375
effective September 14, 2006 prescribing the rates to be charged by the city for domestic and industrial
water service. The minimum monthly water rate
for these customers residing within the city limits is $8.00
for each unit using water. This is a fee that the City of Andrews charges
for making water service available and does include charges for the first two
thousand gallons of water used. The charge for additional water used is: $1.40
per thousand gallons of water used. Customers residing outside
the city limits are not eligible for City services at this time.
There will be a base rate charge
even when there is no water consumption by the customer.
Wastewater (Sewer)
Sewer rates were amended by the City Council on September 14, 2006 by Ordinance Number 1376.
The flat rate for all residential and small business customers for waste water (sewer) service is: $10.00
per month for each unit served. If the unit is part of an apartment complex, the base rate is $8.75 per
unit. Grocery stores and convenience stores are charged a flat rate of $11.25 per unit, while restaurants and vehicle wash facilities
are charged a flat rate of $16.25.
Andrews does not charge an additional sewer rate that is based on water consumption as found
in many cities, except for industrial use.
Industrial sewer service has a monthly charge of $37.50 for the first 200,000 gallons
of water consumed by the customer each month. The charge is then increased by a rate of
$.19 per thousand gallons of additional water used.
There will be a sewer charge
even when there is no water consumption by the customer.
Effective June 1, 2004, Vacation Rates
are no longer available. Please
inquire at the Water Office Customer Service Department for additional
information.
Trash
(Sanitation)
All residential and commercial
establishments are required to pay the trash collection and landfill dumping
fees as provided by City Ordinance #1341 that was passed on Sept. 24, 2004. The
City provides one 3-yard container for every four residential units that are picked
up twice a week. City Ordinance established a fee of $9.15 a month for the
trash collection and $5.75 per month for the landfill dumping for residential service.
Effective June 1, 2004, Vacation Rates
are no longer available. Please
inquire at the Water Office Customer Service Department for additional
information.
| TYPE OF SERVICE |
COLLECTION FEE |
LANDFILL FEE |
| (1) Residential Rate: Single family
residence, apartments-per unit, mobile homes, churches, parsonage. |
$9.15 |
$5.75 |
| (2) Commercial Rate I: (2-day pickup) Small stores
less than 2,000 sq. feet, one or two person office, home & business in house or on
same residential lot, barber or beauty shop, gas kiosk, individual doctor's office, day care
with 12 children or less. |
$10.25 |
$5.75 |
| (3) Commercial Rate II: (2-day pickup) Regular stores,
multiple staff office, laundries, cleaners, motels with less than 25 units,
auto repair shops, day care with more than 12 children. |
$14.25 |
$8.25 |
| (4) Commercial Rate III: (4-day pickup) Cafes,
convenience stores, banks, motels with 25 or more units. |
$21.50 |
$13.50 |
| (5) Commercial Rate IV: (4-day pickup) Large stores,
offices, or manufacturing over 5,000 sq. feet, lumber yards, schools, hospitals,
medical clinics, factories (1st container at this rate, additional
containers available at the special rate). |
$25.50 |
$15.50 |
| (6) Special Accounts: If a
customer has special conditions that require a special container location, size,
or service, the following rates will be charged: |
| 3 yard (2-day pickup per week)
|
$31.25 |
$16.25 |
| 3 yard (4-day pickup per week) |
$47.50 |
$27.50 |
Additional
Charges
There is a $50.00 deposit required for all new customers
who apply for utility service. This amount will be applied to your final month’s
bill when service is disconnected.If you transfer within the city, your deposit will transfer
with you, provided you are not needing services at both locations for more than seven (7) days.
Bills are mailed on the 1st of each month and
shall be due and payable on the 15th of the same month of the
billing. The City of Andrews provides our services for any turn-offs / turn-ons
for emergency work at no cost to the customer. A late charge does apply in the amount
of $10.00 on all accounts not paid by the cut-off date. Delinquent accounts
that have not been paid will be turned off before the end of the month. Payment for current and
delinquent accounts must be paid by:
CASH, MONEY ORDER OR CHECK. The City does not take credit cards.
In the event that an account becomes
delinquent, customers may visit with our office manager to make other arrangements
to pay out the delinquent amount.
Other
Information
The City of Andrews has initiated a state mandated backflow prevention ordinance as required by
chapter 291 of the Utility Regulations. City Ordinance #1271 as enacted
on December 14, 2000, requires backflow and cross-connection control, including registration and fees, for
the continuance of water service to protect the public potable water supply from the
possibility of contamination by isolating such contaminates within the customer's internal distribution system.
The purpose of this ordinance is to protect the water supply of the City and it's citizens from
harmful contaminates and pollutants. Backflow devices are necessary on all water taps and irrigation systems to prevent water
from re-entering the City's water system should a main water break occur. When service is established, our
service technician will meet the customer at their new location to inspect the home or business. The Technician will check all outside
faucets as well as bathroom toilets to ensure backflow devices are in place. If a sprinkler system is being used, a certified
inspector will need to come in and certify the sprinkler system is in compliance and then re-inspected annually. Once the customer is in compliance,
water services can begin. |
