Andrews Water Department

                                                                                    432-523-4820

 

                                                                       After hours and emergencies call:
                                                                       432-523-4822 or 432-266-1550

 

 

New Customer Information

Water bills are mailed on the 1st of each month and are due and payable on the 15th of each month. If you have not received your bill or will need an extension on your bill to the end of the month, please call the City Hall at the number listed above. Should you need an extension past the end of the month, please stop by the City Hall, 111 Logsdon, prior to cut off date to make other arrangements. Our Office Manager, Debbie Gomez, will be happy to assist you.

Water bills may now be paid by credit/debit card though a separate vendor on a secure website: EZ-NETPAY. There is a small convenience fee that will be assessed to your credit/debit card for this service. Your account may also be set up on an Automatic Draft through your bank – there is no cost for this service.

The City of Andrews provides drinking water from the Ogallala Aquifer, which has naturally occurring fluoride at 5.1mg/l. Currently, the City operates 16 wells; six in the Florey Field and 10 in the University Fields. Average monthly production is 60 million gallons pumped with a daily usage of approximately 3 million gallons.

OUR DRINKING WATER IS REGULATED

The Texas Commission on Environmental Quality has notified the City of Andrews water system that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for FLUORIDE and ARSENIC. The U.S. Environmental Protection Agency (US EPA) has established the MCL for FLUORIDE at 4.0 mg/l and ARSENIC at .010 mg/l, and has determined that they could be a health concern at levels above the MCL. Analysis of drinking water in your community for FLUORIDE is 4.8 mg/l and ARSENIC is .033 mg/l.

This is not an emergency. However, some people who drink water containing FLUORIDE is excess of the MCL over many years could get bone disease, including pain and tenderness of the bones. Fluoride in drinking water at half the MCL or more may cause mottling of children's teeth, may include brown staining and/or pitting of the teeth, and occurs only in developing teeth before they erupt from the gums. People who drink water containing ARSENIC in excess of the MCL over many years could experience skin damage or problems with their circulatory system and may have an increased risk of getting cancer.

You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you.

We are working to correct the problem. The City of Andrews makes available fluoride and arsenic reduced water to all families at the building behind City Hall, 111 Logsdon. If you desire to participate in this program, bring your clean one-gallon to five-gallon container to fill with the fluoride and arsenic reduced water. Each family is responsible for obtaining its reduced fluoride and arsenic water. An area will be provided to rinse your container before filling. There will be no charge for the water.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail

For further information contact David Sanders at 432/523-4820.

Public Water System ID# 0020001

Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek the advice about drinking water from their health care providers. EPA/Centers for Disease Control and Prevention (CDC) guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hot line (800-426-4791).

See "Consumer Confidence Report" for detailed information about the drinking water in Andrews. Adobe Acrobat Reader
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David Sanders, Director of Utilities


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